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Creating More Resilient Supply Chains

June 17, 2014 | MarÌ_a Jes̼s SÌÁenz, Elena Revilla | Operations

Global supply chains bring increased risks of disruption from events such as natural disasters. But by understanding and planning for such risks, Cisco Systems improved its own supply chain resilience. Its five-step process: identify strategic priorities; map the vulnerabilities of supply chain design; integrate risk awareness into the product and value chain; monitor resiliency; and watch for events. John Chambers, Cisco chairman and CEO, calls this type of risk management "a key differentiator."

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