Measuring Emotions in the Digital Age

| Bohan Ye, Tamar Kugler, Charles N. Noussair, Daphna Motro | Leadership

Employers have learned that their employees’ emotional states contribute to productivity, sales, and culture. But how do you measure emotions when self-reporting is often inaccurate because respondents either aren’t aware of or don’t want to report their emotions? Facial recognition technologies may hold the answer, but there are significant privacy concerns to be addressed.

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Measuring Emotions in the Digital Age

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