The Diversity Imperative

August 1, 2018 | MIT Sloan Management Review | Operations

A more inclusive workplace not only boosts morale but often increases performance, too. This collection of articles from MIT Sloan Management Review examines ways that organizations are adapting to workforces that are older, more demographically and geographically diverse, and more varied in their ability to work collectively.

Articles included with this collection:

The Corporate Implications of Longer Lives by Lynda Gratton and Andrew Scott

How Global Is Your C-Suite? by Pankaj Ghemawat and Herman Vantrappen

The Need for Culture Neutrality by Amit S. Mukherjee

Getting the Short End of the Stick: Racial Bias in Salary Negotiations by Morela Hernandez and Derek R. Avery

In Boardrooms, the Same Is a Shame by Paul Michelman

Developing Tomorrow’s Global Leaders by Robert J. Thomas, Joshua Bellin, Claudy Jules and Nandani Lynton

Purchase Options

PDF $21.95

EBOOK (See Details) $24.95

Educator and Student Discounts Available. Learn more »

SELECT c.parent_id, c.format_id
                    FROM products AS p, products AS c
                    WHERE p.prod_id = c.parent_id AND
                        c.avail_id IN ('A','B','D') AND
                        c.type_id = 'V' AND
                        (
                            c.sku = 'the-diversity-imperative' OR
                            if(c.format_id = 'Certificate', '', p.url_friendly) = 'the-diversity-imperative'
                        )
                    LIMIT 1

SELECT `products`.`parent_id`
FROM (`transaction_lines`)
JOIN `products` ON `products`.`sku` = `transaction_lines`.`sku`
JOIN `product_categories__products` ON `products`.`parent_id` = `product_categories__products`.`prod_id`
WHERE `products`.`avail_id` = 'A'
AND TO_DAYS(transaction_lines.updated_at) < (TO_DAYS(NOW()) - 90)
AND `product_categories__products`.`cat_id` IN ('248')
GROUP BY `products`.`parent_id`
ORDER BY COUNT(*) DESC
LIMIT 6

SELECT SQL_CALC_FOUND_ROWS media_id, position
FROM (`media`)
WHERE `foreign_key_table` =  'products'
AND `foreign_key_column` =  'prod_id'
AND `foreign_key_value` =  '3789'
AND `kind` =  'image_600x600'
ORDER BY IF(position = 0, 1, 0) ASC , `position`

SELECT SQL_CALC_FOUND_ROWS media_id, position
FROM (`media`)
WHERE `foreign_key_table` =  'products'
AND `foreign_key_column` =  'prod_id'
AND `foreign_key_value` =  '3789'
AND `kind` =  'gallery_image'
ORDER BY IF(position = 0, 1, 0) ASC , `position`

SELECT *
FROM (`products`)
WHERE `avail_id` IN ('A', 'B', 'C', 'H')
AND `parent_id` = '3789'
AND `type_id` = 'V'
ORDER BY IF(position = 0, 1, 0) ASC , `position`, `title`

SELECT SQL_CALC_FOUND_ROWS media_id, position
FROM (`media`)
WHERE `foreign_key_table` =  'products'
AND `foreign_key_column` =  'prod_id'
AND `foreign_key_value` =  '3790'
AND `kind` =  'thumbnail'
ORDER BY IF(position = 0, 1, 0) ASC , `position`

SELECT SQL_CALC_FOUND_ROWS media_id, position
FROM (`media`)
WHERE `foreign_key_table` =  'products'
AND `foreign_key_column` =  'prod_id'
AND `foreign_key_value` =  '4449'
AND `kind` =  'thumbnail'
ORDER BY IF(position = 0, 1, 0) ASC , `position`

SELECT `product_categories__products`.`cat_id`
FROM (`product_categories__products`)
JOIN `product_categories` ON `product_categories__products`.`cat_id` = `product_categories`.`cat_id`
WHERE `product_categories__products`.`prod_id` =  '3789'
AND `product_categories`.`parent_id` =  1
AND `product_categories__products`.`cat_id` NOT IN (1, 261)

SELECT `cat_id` AS id, `parent_id` AS parent, `status_id`, `name`, `description`, `url_friendly`, `page_title`, `meta_keywords`, `meta_description`, `position`, `updated_at`
FROM (`product_categories`)
WHERE `cat_id` != 1
ORDER BY `parent_id`, IF(position = 0, 1, 0) ASC , `position`, `name`

Loading Time: Base Classes	0.0009
My Controller Construct	0.0004
Build Nav	0.0006
Controller Execution Time ( Products / Route )	0.0639
Total Execution Time	0.0648

0.0008	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0011	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0028	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0025	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0001	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0002	SELECT * FROM (`carts`) WHERE `cart_id` = '18fb44c40166616d4211557d50caf9ad' ORDER BY `created_at` DESC
0.0003	SELECT SQL_CALC_FOUND_ROWS cat_id FROM (`product_categories`) WHERE `status_id` = 'A' AND `url_friendly` = 'the-diversity-imperative' AND `parent_id` = 1
0.0125	SELECT c.parent_id, c.format_id FROM products AS p, products AS c WHERE p.prod_id = c.parent_id AND c.avail_id IN ('A','B','D') AND c.type_id = 'V' AND ( c.sku = 'the-diversity-imperative' OR if(c.format_id = 'Certificate', '', p.url_friendly) = 'the-diversity-imperative' ) LIMIT 1
0.0003	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = 3789
0.0003	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '3789'
0.0002	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '3789' ORDER BY `sort` ASC
0.0002	SELECT `cat_id` FROM (`product_categories__products`) WHERE `prod_id` = '3789'
0.0001	SELECT * FROM (`product_flags__products`) WHERE `prod_id` = '3789'
0.0001	SELECT `sku` FROM (`products__xsell`) WHERE `prod_id` = '3789' ORDER BY IF(position = 0, 1, 0) ASC , `position`
0.0083	SELECT `products`.`parent_id` FROM (`transaction_lines`) JOIN `products` ON `products`.`sku` = `transaction_lines`.`sku` JOIN `product_categories__products` ON `products`.`parent_id` = `product_categories__products`.`prod_id` WHERE `products`.`avail_id` = 'A' AND TO_DAYS(transaction_lines.updated_at) < (TO_DAYS(NOW()) - 90) AND `product_categories__products`.`cat_id` IN ('248') GROUP BY `products`.`parent_id` ORDER BY COUNT() DESC LIMIT* 6
0.0002	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '2343'
0.0002	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '2343'
0.0016	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '2343' ORDER BY `sort` ASC
0.0001	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '217'
0.0001	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '217'
0.0002	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '217' ORDER BY `sort` ASC
0.0001	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '3775'
0.0002	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '3775'
0.0002	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '3775' ORDER BY `sort` ASC
0.0001	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '2699'
0.0001	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '2699'
0.0002	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '2699' ORDER BY `sort` ASC
0.0001	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '2723'
0.0001	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '2723'
0.0001	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '2723' ORDER BY `sort` ASC
0.0001	SELECT `parent_id` FROM (`products`) WHERE `prod_id` = '655'
0.0002	SELECT * FROM (`products`) WHERE `products`.`prod_id` = '655'
0.0001	SELECT * FROM (`authors`) JOIN `products__authors` ON `authors`.`author_id` = `products__authors`.`author_id` WHERE `products__authors`.`prod_id` = '655' ORDER BY `sort` ASC
0.0009	SELECT SQL_CALC_FOUND_ROWS media_id, position FROM (`media`) WHERE `foreign_key_table` = 'products' AND `foreign_key_column` = 'prod_id' AND `foreign_key_value` = '3789' AND `kind` = 'image_600x600' ORDER BY IF(position = 0, 1, 0) ASC , `position`
0.0001	SELECT * FROM (`media`) WHERE `media`.`media_id` = '1754'
0.0001	SELECT * FROM (`mime_types`) WHERE `mime_types`.`extension` = 'jpg'
0.0001	SELECT * FROM (`media_metadata`) WHERE `media_id` = '1754'
0.0002	SELECT SQL_CALC_FOUND_ROWS media_id, position FROM (`media`) WHERE `foreign_key_table` = 'products' AND `foreign_key_column` = 'prod_id' AND `foreign_key_value` = '3789' AND `kind` = 'gallery_image' ORDER BY IF(position = 0, 1, 0) ASC , `position`
0.0003	SELECT * FROM (`products`) WHERE `avail_id` IN ('A', 'B', 'C', 'H') AND `parent_id` = '3789' AND `type_id` = 'V' ORDER BY IF(position = 0, 1, 0) ASC , `position`, `title`
0.0001	SELECT `c`.`format_id`, `c`.`price`, `c`.`sale_price` FROM (`products` AS c) WHERE `c`.`prod_id` = '3790' LIMIT 1
0.0002	SELECT SQL_CALC_FOUND_ROWS media_id, position FROM (`media`) WHERE `foreign_key_table` = 'products' AND `foreign_key_column` = 'prod_id' AND `foreign_key_value` = '3790' AND `kind` = 'thumbnail' ORDER BY IF(position = 0, 1, 0) ASC , `position`
0.0001	SELECT `c`.`format_id`, `c`.`price`, `c`.`sale_price` FROM (`products` AS c) WHERE `c`.`prod_id` = '4449' LIMIT 1
0.0002	SELECT SQL_CALC_FOUND_ROWS media_id, position FROM (`media`) WHERE `foreign_key_table` = 'products' AND `foreign_key_column` = 'prod_id' AND `foreign_key_value` = '4449' AND `kind` = 'thumbnail' ORDER BY IF(position = 0, 1, 0) ASC , `position`
0.0002	SELECT `product_categories__products`.`cat_id` FROM (`product_categories__products`) JOIN `product_categories` ON `product_categories__products`.`cat_id` = `product_categories`.`cat_id` WHERE `product_categories__products`.`prod_id` = '3789' AND `product_categories`.`parent_id` = 1 AND `product_categories__products`.`cat_id` NOT IN (1, 261)
0.0004	SELECT `cat_id` AS id, `parent_id` AS parent, `status_id`, `name`, `description`, `url_friendly`, `page_title`, `meta_keywords`, `meta_description`, `position`, `updated_at` FROM (`product_categories`) WHERE `cat_id` != 1 ORDER BY `parent_id`, IF(position = 0, 1, 0) ASC , `position`, `name`
0.0003	SELECT * FROM (`product_categories`) WHERE `status_id` = 'A' AND `parent_id` = 1 AND `cat_id` NOT IN (1, 261) ORDER BY `name`
0.0002	SELECT * FROM (`site_settings`) WHERE `option_key` = 'announcement'

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION
SERVER_PORT	443
SERVER_NAME	mit-sloan.rarebirdinc.com
REMOTE_ADDR	3.144.230.138
SERVER_SOFTWARE	Apache
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/2.0
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR

session_id	4c997653de36469f9b5cad84a2622229
ip_address	3.144.230.138
user_agent	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
last_activity	1745940870
user_data
cart	Array ( [cart_id] => 18fb44c40166616d4211557d50caf9ad [subtotal] => Array ( [Physical] => 0 [PDF] => 0 [Zip] => 0 [Audio] => 0 [Video] => 0 [Digital Replica] => 0 [eBook] => 0 [Certificate] => 0 [Print Sub] => 0 [Digital Sub] => 0 [Combo Sub] => 0 [Shippable] => 0 ) [item_count] => Array ( [Physical] => 0 [PDF] => 0 [Zip] => 0 [Audio] => 0 [Video] => 0 [Digital Replica] => 0 [eBook] => 0 [Certificate] => 0 [Print Sub] => 0 [Digital Sub] => 0 [Combo Sub] => 0 [Shippable] => 0 ) [contains_books] => 0 )

base_url	https://mit-sloan.rarebirdinc.com/
index_page
uri_protocol	AUTO
url_suffix
url_allowed_suffixes	Array ( [0] => html )
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
permitted_uri_chars	a-z 0-9~%.:_\-
allow_get_array	1
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
log_threshold	4
log_path	/var/www/mit-sloan.com/logs/
log_date_format	Y-m-d H:i:s
cache_path
encryption_key	pIck\|3j@rZ
sess_cookie_name	ci_session
sess_expiration	7200
sess_expire_on_close
sess_encrypt_cookie
sess_use_database	1
sess_table_name	sessions
sess_match_ip
sess_match_useragent
sess_time_to_update	3000
cookie_prefix
cookie_domain	.mit-sloan.rarebirdinc.com
cookie_path	/
cookie_secure
global_xss_filtering
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
globals	Array ( [org] => SMR [company_name] => MIT Sloan Management Review [cs_address_1] => 238 Main Street E48-570 [cs_address_2] => [cs_city] => Cambridge [cs_state] => MA [cs_zip] => 02142 [cs_phone] => 617-253-7170 [cs_fax] => 617-258-9739 [cs_hours] => 8 a.m. - 5 p.m. [EST] Mon. - Fri. [cs_email] => smr-help@mit.edu [triliteral_email] => orders@triliteral.org [mit_issues_email] => smr-issues@mit.edu [order_confirm_email] => smr-noreply@sloan.mit.edu [webmaster_email] => webmaster@rarebirdinc.com [inventory_recips] => developer@rarebirdinc.com [meta_description] => MIT Sloan Management Review's online store [meta_keywords] => [copyright] => Copyright © Massachusetts Institute of Technology, 2025. All rights reserved. [ga_account] => [recaptcha] => Array ( [public_key] => [private_key] => ) [enable_users] => [doc_root] => /var/www/mit-sloan.com/web [media_path] => /var/www/mit-sloan.com/web/media [data_path] => /var/www/mit-sloan.com/web/../data [csv_path] => /var/www/mit-sloan.com/web/../data/csv [ini_path] => /var/www/mit-sloan.com/web/../data/ini [pdf_path] => /var/www/mit-sloan.com/web/../data/pdf [certificate_pdf_path] => /var/www/mit-sloan.com/web/../data/certificate_pdf [audio_path] => /var/www/mit-sloan.com/web/../data/audio [video_path] => /var/www/mit-sloan.com/web/../data/video [zip_path] => /var/www/mit-sloan.com/web/../data/zip [epub_path] => /var/www/mit-sloan.com/web/../data/epub [mobi_path] => /var/www/mit-sloan.com/web/../data/mobi [cli_path] => /var/www/mit-sloan.com/application/controllers/cli [title_suffix] => - MIT SMR Store [seo] => Array ( [default_title] => MIT SMR Store [og_image] => http://mit-sloan.rarebirdinc.com/assets/images/mit-smr-social-default.png ) [default_meta] => Array ( [description] => MIT Sloan Management Review's online store [keywords] => [copyright] => Copyright © Massachusetts Institute of Technology, 2025. All rights reserved. [author] => MIT Sloan Management Review ) [main_site_url] => http://sloanreview.mit.edu [license_agreement_pdf_url] => /pdf/MgmtReportLicensingAgreement.pdf [permission_to_copy_min_qty] => 5 [adminbghex] => #c9c9c9 [adminfghex] => #e9e9e9 [adminac1hex] => #a9a9a9 [default_product_thumbnail] => /assets/images/MITSMR_cover.jpg [default_product_cover] => /assets/images/MITSMR_cover.jpg [sendgrid_api_key] => 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 )
template	Array ( [default_layout] => layouts/application [enable_view_path_comment] => 1 )
sfg	Array ( [debug] => 0 [log] => 1 [notify] => 1 [timeout] => 10 [test_mode] => [remote_host] => api.sfgnetwork.com [remote_port] => 443 [remote_uri] => /websvcapps/services/https/process_xmlrpc.php [remote_method] => process_xmlrpc [services] => Array ( [ecommerce_order] => Array ( [user] => 122f2eb252faa4e4b86193e483bd2b52 [pass] => 21598fa307e843648856f0c3f41bfbc5 ) [product_status] => Array ( [user] => 1ec0e02302ef35e38fb75f6d13670357 [pass] => 36375bce7741df326faec39f71240d5e ) ) )

The Diversity Imperative

You may also be interested in:

The Bullwhip Effect in Supply Chains

What Successful Project Managers Do

How Winning Teams Work

What Every Manager Needs to Know about Project Management

What Does "Product Quality" Really Mean?

What Really Happened to Toyota?