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Strategic Measurement for High Performance

January 22, 2019 | MIT Sloan Management Review | Data, AI, & Machine Learning

Goals and KPIs are rapidly becoming important drivers of strategy execution, customer satisfaction, and performance management.

Articles included in this collection:

Leading With Next-Generation Key Performance Indicators
By Michael Schrage and David Kiron

Tomorrow’s KPI Dashboards Will Be Your Boss
By Michael Schrage

Five Categories to Focus Your KPIs
By Michael Schrage

How People Analytics Improves Employee Performance
Ben Waber (Humanyze), interviewed by Gerald C. Kane and Anh Nguyen Phillips

With Goals, FAST Beats SMART
By Donald Sull and Charles Sull

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